Q14: I have been using the BLM-Q for sometime but all of a sudden I receive complaints about the beer having a sour taste and it’s in the middle of a cleaning cycle. What shall I do?
A14: Firstly, as the cause of the sour or bad taste is unknown we recommend immediate chemical cleaning of the beer line in question. If after the chemical clean, the sour or bad taste disappears then visually check that the BLM-Q LED’s as mentioned in Answer 3. above. If you notice a problem then contact your authorised BLM-Q representative.
Q15: Can I allow the BLM-Q cleaning cycle to go beyond 8 weeks?
A15: As the manufacturer we have compiled data on our technology for more than 15 years. Draught beer dispense environments vary from establishment to establishment though out the world.  As the BLM-Q operate in all these environments, cleaning cycles vary and one rule of thumb we educate in all our markets is not to push a cleaning cycle beyond 8-weeks.